Login Information

1. If your phone number is 48116434 in Dhaka, then your area code (NWD code) is 02. Consequently, LoginID and Password both will be 0248116434

2. If your phone number is 2850000 in Chittagong, then your area code (NWD code) is 031. Consequently, LoginID and Password both will be 0312850000

Forgot Password?

If you have forgotten your password which you changed yourself, then, to reset the password to the default one,
please enter the following information for any bill month.....

  

For any other problem please contact:

System Analyst, Computer Centre, BTCL, Sher-e Bangla Nagar, Dhaka: 0248116434
or
Programmer: 0241020038
or
GM Revenue Assurance-1/2, Dhaka: 0248117849, 0248120274
or
Signatory Revenue Officer (DGM Finance and Revenue) as in Your Monthly Bill
or
Call BTCL Customer Care Call Center at 16402